Privacy Policy

 

Thank you for visiting Livorico (hereinafter referred to as "we" or "us"). We provide high-quality outdoor dining chairs, outdoor storage boxes, outdoor armchairs, and outdoor dining sets. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we handle your data.

1. Scope of Policy
This policy applies to all personal information collected through our online store. It covers the data you provide when you browse our website, register an account, or purchase our outdoor furniture products. This policy is strictly limited to information collected by us for the operation of our online business and does not cover offline activities.

2. Information Collection Technologies
We use Cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us recognize you when you return to our site. We collect technical data such as your IP address, browser type, and operating system to analyze trends and administer the site. This technology helps us understand which outdoor dining sets or armchairs are of most interest to you, allowing us to optimize the website functionality.

3. Scope of Information Use and Sharing
We use your information solely to facilitate the sale and delivery of our products. We share your necessary details (such as name, shipping address, and phone number) with logistics providers to ensure your outdoor furniture reaches you safely. We may also share payment data with secure payment processors to complete transactions. We do not sell your personal data. We will not share your information for purposes unrelated to the services we provide, nor do we share data with unrelated entities outside of necessary service provision.

4. Data Storage and Cookies (User Knowledge + Authorization)
We store your data securely and only for as long as necessary to fulfill the purposes outlined in this policy. Regarding Cookies, you have full control. Upon your first visit, we request your authorization to use non-essential Cookies. You can choose to accept or decline these Cookies through your browser settings at any time. Please note that disabling certain Cookies may affect the functionality of our website.

5. User Rights
You have specific rights regarding your personal information. You have the right to:

• Access: Request a copy of the personal data we hold about you.

• Rectification: Request correction of inaccurate or incomplete data.

• Deletion: Request the erasure of your personal data under certain conditions.

• Withdrawal: Withdraw your consent for data processing at any time, particularly regarding marketing communications.
  To exercise these rights, please contact us using the details provided in Section 10.

6. Legal Basis for Data Processing
In compliance with Australian privacy standards and acknowledging the principles of the General Data Protection Regulation (GDPR), we process your data based on the following legal grounds:

Performance of Contract
We process your data to fulfill the contract established when you place an order. This includes processing payments, arranging shipping for your outdoor storage boxes or dining chairs, and providing customer support related to your purchase.

Explicit Consent
We rely on your explicit consent to send you newsletters and marketing communications regarding our latest furniture collections. You may opt-in to these services and can withdraw your consent at any time.

Compliance with Legal Obligations
We process and retain your personal data to comply with legal obligations, such as tax reporting, accounting requirements, and other regulatory mandates required by law.

Legitimate Interests
We process data based on our legitimate interests to improve our website's user experience, ensure network security, and prevent fraud. This helps us maintain a secure environment for all customers.

7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We use Secure Socket Layer (SSL) technology to encrypt critical information during transmission.

8. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once the data is no longer needed, we will securely delete or anonymize it.

9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this page periodically.

10. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:

Address: 505 NEW STATE RD, CAYCE, SC 29033-4219, United States
Phone: +1 (646) 610-9398
Email: customer@livorico.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)