Payment Methods
Welcome to Livorico (hereinafter referred to as "I" or "us"). We are dedicated to providing a secure and seamless shopping experience for your outdoor furniture needs, including outdoor dining chairs, outdoor storage boxes, outdoor armchairs, and outdoor dining table sets. Please read our payment policy below.
Credit Card Payment Process
We currently accept credit card payments, including Visa and MasterCard.
Process Initiation
When you have selected your desired outdoor furniture items and added them to your shopping cart, proceed to the checkout page. You will be required to enter your payment details, including your credit card number, expiration date, and security code (CVV). Please ensure that your billing address matches the information held by your issuing bank to avoid delays.
Payment Confirmation
Upon successful processing of your payment, a transaction confirmation will be displayed on the screen. Additionally, we will send an order confirmation summary to the email address you provided during checkout. This email serves as your receipt and confirmation of your purchase.
Security and Data Protection
We take the security of your financial information seriously.
Credit Card Security
We utilize Secure Socket Layer (SSL) encryption technology to protect your card information during transmission. We do not store your full credit card details on our servers. All transactions are processed through a secure payment gateway to ensure your financial data remains private and protected against unauthorized access.
Our Privacy Policy
Your personal data is collected solely for the purpose of processing your order and improving your experience with us. We adhere to strict privacy standards and Australian privacy laws. We do not sell, rent, or share your financial details with unrelated entities.
Dispute Resolution
We are committed to resolving any issues regarding billing or payments amicably.
Resolution Services
If you recognize a transaction you did not authorize or believe there is an error in the billing amount, please contact us immediately via our support email. We will investigate the matter promptly to reach a fair resolution.
Additional Help
If we are unable to resolve a billing dispute to your satisfaction, you may contact your credit card issuer to discuss your rights regarding chargebacks or dispute mechanisms available through your financial institution.
Communication and Support
We believe in transparent communication regarding your transactions.
Update Information
We reserve the right to update our payment methods and policies. Any significant changes to how we handle payments will be communicated through our website. We encourage you to review this page periodically.
Currency and Taxes
All prices listed on our website are in Australian Dollars (AUD). The final amount charged to your card will reflect the price displayed at checkout. Please note that we are not responsible for any currency conversion fees that your card issuer may apply if your bank operates in a different currency.
Billing Information Accuracy
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
Contact Information
If you have any questions regarding these terms or your payment, please contact us:
Address: 505 NEW STATE RD, CAYCE, SC 29033-4219, United States
Phone: +1 (646) 610-9398
Email: customer@livorico.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)